Eliminating possible causes

To save time and narrow the scope of your problem, eliminate components that are not causing the problem.

Some tools you can use are:
  • The host terminal:
    • Step through the host screens to verify navigation through the host application is still as you expect.
    • Use the Host Screen Preview tab to see how each screen will look in a production environment.
    • Play your macros to ensure they still recognize the host screens and correctly navigate through the host application.
    • For more information, see Using the host terminal screen as you work. See also Macros and host terminal.
  • The project settings editor:
    • Open the project editor to confirm the project-wide settings.
    • Use the Events tab to ensure that the order of screen events is not causing the problem. Maybe a new screen event you just added is not being recognized because of another event higher in the priority list. Using the check boxes, you can enable and disable events to see what effects they have on your running application.
    • For more information, see Modifying a ZIETrans project.
  • The screen event editor:
    • Screen Customizations display the Screen Recognition Criteria tab while the Screen Combinations display Begin Screen and End Screen tabs. Use the appropriate tab to check that the screen recognition criteria are still being met for your screen events based on any changes that might have occurred on the host screen.
    • Use the Actions tab to check the actions to perform when the screen event is recognized. Actions can be enabled or disabled. To enable an action, select the check box. To disable an action, clear the check box.
    • Use the Global Rules and Text Replacement tabs to confirm your settings based on any changes that might have occurred on the host screen.
    • For more information, see Working with screen events.
  • The display terminal:
    • Use the display terminal while testing your project in the Eclipse internal test environment to watch your project interact with the host. Seeing what is happening during run time can be very helpful in debugging macro and screen recognition problems.

These tools are just some of the methods to use to help determine what might be the cause of your problem. For more information, search knowledge bases to find topics related to your problem, to determine if anyone else has experienced the problem, and to learn if a fix is available. See Searching for information for more information.

Parent topic: Troubleshooting overview