Recording the symptoms of the problem

Depending on the type of problem you have, you might receive a message that indicates something is wrong. Always record the error message that you see. As simple as this sounds, error messages sometimes contain cryptic codes that might make more sense as you investigate your problem further. You might also receive multiple error messages that look similar but have subtle differences. By recording the details of each one, you can learn more about where your problem exists.

The ZIETrans Messages book provides explanations and user actions for error messages. Refer to the ZIETrans Messages book to access error code information.