Troubleshooting preferences

The following troubleshooting preferences can be set by the user. For more information about log and trace settings, see Administering ZIETrans rich client applications.

Trace settings
The following ZIETrans runtime traces can be enabled by the user:
Enable runtime tracing
Enables tracing for the connections in your application.
Enable widget tracing
Enables tracing for widgets in your application.
Enable action tracing
Enables tracing for event actions in your application.
Enable HOD tracing
Enables Host On-Demand tracing in your application.
Enable component tracing
Enables tracing for components in your application.
Enable util tracing
Enables tracing for runtime utilities in your application.
Enable macro tracing
Traces the playing of macros. Because of its effect on system performance, you should use this trace only for debugging macros.
Show display terminal
Select this box to show a view of the host application in the display terminal while the ZIETrans application is running.
Enable host simulation recording
Select this box to enable host simulation recording during runtime. Recording starts the next time the rich client application starts and ends when the host session is closed, for example when the user clicks the disconnect item on the transformation view toolbar.

The trace file is saved in the host simulations folder in the rich client environment. For example, in the Eclipse RCP environment on Windows it is saved in, <Eclipse installation directory>\plugins\<ApplicationName_version>\profiles\hostsimulations\.

Trace files are named using the following template, ApplicationName_ConnectionName_Date(yyyymmdd)_Time(hhmmss)_Number, for example, MyApplication_main_20060101_134543_1.

Trace output tab
File name
The name used as a template to generate unique sets of trace files for each runtime environment. The default is trace.txt.
Maximum file size
Specifies the maximum file size in KB. The default is 10240.
Maximum number of files
Specifies the maximum number of trace files. The default is 5.
View button
Click this button to cause the trace files to be opened in the default system editor. All the trace files that match the specified template file name are combined into a single file and then opened. For example, if trace.txt is the template file name, and trace1.txt, trace2.txt, and trace3.txt are present, then they are all combined into a single file, in the correct order, and opened. If no default editor is configured, an error message is displayed.
Clear button
Click this button to be prompted whether to clear the current trace file.
Messages output tab
File name
The name used as a template to generate unique sets of log files for each runtime environment. The default is messages.txt.
Maximum file size
Specifies the maximum file size in KB. The default is 512.
Maximum number of files
Specifies the maximum number of trace files. The default is 2.
View button
Click this button to cause the current log file to be opened in the default system editor. All the log files that match the specified template file name are combined into a single file and then opened. For example, if messages.txt is the template file name, and messages1.txt, messages2.txt, and messages3.txt are present, then they are all combined into a single file, in the correct order, and opened. If no default editor is configured, and error message is displayed.
Clear button
Click this button to be prompted whether to clear the current log file.
Simulation output tab
Maximum number of files
When the Enable host simulation recording check box is selected, this field specifies the maximum number of simulation output files. The default is 10. If a new simulation file exceeds the maximum setting, the oldest simulation file is deleted.
Gather button
Click this button to gather all the artifacts required by IBM Support to diagnose a problem. In the Gather Problem Determination Information wizard, select the check box for the application for which you want information gathered and specify the destination .zip file. The following information is collected and gathered into the destination .zip file:
  • contents of every selected application
  • contents of the runtime extension plug-in which includes the trace, log, and runtime.properties files
  • the .log file from the current data directory
Restore Defaults button
Click this button to cause all settings in the panel to revert to default values.
Apply button
Click this button to save the settings in the runtime.properties file in the runtime extension plug-in.